Facility Reviews Summary

Contacted to see what units where available. They could not answer simple questions and were not as eager to rent as their advertisement claimed. We have owned several storage unit facilities and rented several storage units all over the country. Maybe they should take a customer service class or just find a business where you don't have to deal with the public. I would hate to rent from them and actually have an issue as they don't seem to care about your stuff.

Army movers placed our household in there July 2017,we paid 80.00 a month,while in Baton Rouge La. When my husband was doing schooling we received a letter from here Oct 2019 with our money order & a picture. Stating our unit been broken into,they said they had been trying to call us. They had the paperwork without number 315,but they said they had been calling 314!! Then the owner said only trash left but she would place a lock on it and we could go through it when we were able to come to town. For 1 Army didn't move trash for us,she stated we wouldn't be charged for the unit. Then when we were able to come into Mo in Jan,we called the owner was rude as hell,told my husband the unit was cleaned out,none our stuff in it to go through.,she hung up on him. I called back spoke to her husband also Rude as hell,told me it had been getting broken into more than the 1 time we were told about oct 2019!! So why wasn't we informed of this the very first time it was broken into?!?! They had our information, phone number&address, we faithfully mailed them 80.00 money order every month!!The owner,the husband I talked to was rude as hell told me was broken into many times over the years...if so why the hell was they still collecting money from us,as well as Not telling us of the very first so called break in???? I honestly believe the owners are playing a huge part in the break ins,cause the household items we had take alot of men to move it at once,and they knew we were out of state!! So ATTENTION All soldiers & their families....DO NOT RENT FROM THESE THIEVES!!!!!!!!